HELLO CLAIMS !

Insurance Claims Management    made easy

  • HELLO CLAIMS !

    Insurance Claims Management    made easy

  • MANAGE WITH
    CONFIDENCE

    Welcome to the future of motor vehicle
    claims assessing

  • POWERFUL,
    REAL TIME DATA

    Customised claims management
    dashboard puts you in control

  • MEET A NEW
    BREAKTHROUGH

    Goodbye surprises,hello lower repair
    costs and faster repair times

Claims managers, insurance companies and self-insurers!
....say hello to an end-to-end claims solution that benefits insurers, fleet managers, insureds, brokers and smash repairers.
Welcome to Smart Assessing

Top Screen - Remove And Replace

Hello Claims is like no other

We're new, we're innovative and we're turning the motor assessing industry upside down.

Smart Assessing

Predictable costs, predictable days-to-repair and your customers are updated each time a vehicle moves from one repair stage to another.

Repairers Who Care

Family owned, customer focused repairers who repair vehicles how you expect. We manage, control, coach and collaborate with a repair network of almost 100 of the best shops in the country.

Customer Choice

hello claims respects customer choice. Your customer can nominate a repairer who is not part of our network.

Live Continuous Reporting

Forget PDF reports only when the assessor feels like it, try smart assessing. Live, up-to-the-minute, repair stage and cost data whenever you need it, 24/7.

Hello Smart Technology

hello claims' clients enjoy a wealth of services, at the core of which is some great technology. Contact us today for more information.

User Friendly Interface - Claims Control Center

User Friendly Interface

Claims Control Center

When we designed hello claims we put usability and design front and center so it's a joy to use, which is very important when you use it everyday. It's easy to add new claims or review existing ones or get useful data quickly and efficiently in a format that is easy to digest.

Need Analytics? -Dashboard

Need Analytics?

Dashboard

Yeah, we thought that might come in handy - so we gave hello claims a whole raft of different data streams where you can get an instant visual overview of how things are in real time. With the relevant data easily at your fingertips they are as useful as they are beautiful.

Get Organised - Smart Diary

Get Organised

Smart Diary

Repairers have access to a Smart Diary that ensures they are organised, it updates the insured, and helps them to understand their capacity to repair more cars. This translates into more productivity and more profitability for repairers. Now, that's Smart.

A Premium Suite of Services

A truly end-to-end claims solution where digital and real-world services integrate to make claims handling and repair management so much easier.

Smart Assessing

Our flagship product - achieving predictable outcomes in an unpredictable industry.

Smart Assessing
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On-road Physical Assessing

Total losses, motorcycles, caravans, problem claims - no problems!

On-road Physical Assessing
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24/7 Client Care / Accident Assist

After hours claims notifications made simple

24/7 Client Care / Accident Assist

Towing

24 hour round the clock towing, when and where customers need it.

Towing

Benefits for you, your clients and vehicle repairers

A complete claims solutions that benefits all stakeholders...

Customer Access

Insurers, customers and brokers can log on, day or night, to see the progress of repairs, and communicate with the repairer and hello claims, online.

Push Notifications

SMS and Emails are pushed to customers as the vehicle progresses from repair stage to stage. Informed customers are happy customers.

Real Time Data

Know your average repair costs at any time as well as real time days to repair. Build your own management report, online, at any time.

Repairer Quoting System

Repairers now have access to an easy-to-use system to prepare quotes, update jobs, and order parts, accessible through any computer, tablet or smart device.

CAREERS

ARE YOU A INSURANCE INDUSTRY ROCK STAR LOOKING TO BE PART OF INNOVATING AND CHANGING THE WAY WE WORK? HELLO CLAIMS IS EXPERIENCING RAPID GROWTH AND IS CURRENTLY HIRING AT ALL LEVELS.

Please contact us below and follow us on LinkedIN to see if we are the right match.

 

ARE YOU A REPAIRER WHO WANTS TO JOIN THE HELLO CLAIMS NETWORK?

Are you interested in becoming a Hello Claims network repairer? Please send an email to hello@helloclaims.com.au with all of your shop details.

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hello claims has delivered lower repair costs, and our vehicles are back on the road quicker. I am impressed at how hello claims manages its repairer network.
Wayne Bunker, Lindsay Australia

Contact us

For more information on how you can start using hello claims,
send us a message or give us a call.

Address:

Hello Claims
149 Beauchamp Road
Matraville NSW 2036
Australia

Phone:

1300 hello 1 (1300 435 561)
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